How long is the warranty period?
Request the written warranty duration, operating-hour limits, exclusions and claim procedure for your selected model and destination before ordering.
Generator Set FAQs: Selection, Operation & Maintenance
Here are some common questions and answers. We hope they can help you.
Do you provide global warranty service?
Confirm service availability, the responsible provider, territory, charges and the warranty scope for the selected engine, alternator and complete generator set before ordering.
What are the payment terms?
Confirm the deposit, balance, payment milestones and accepted payment methods in the written quotation or contract.
What is the delivery time?
Request a delivery schedule for the selected engine, alternator, configuration, quantity and destination. Confirm the schedule in the written quotation or contract.